RMIT University

ITS Glossary of Terms A – Z Index

An alphabetical listing of Information Technology Services Glossary of Terms

   A

AARNet

Australian and Academic Research Network

Accessibility Framework

Refers to creating a teaching environment in which all students, including those with disabilities, are able to achieve their educational objectives.

Android

A mobile operating system from Google

AS

Application Services

AV

Audio visual

   B

Blackboard Gradebook

Provides online course content and a range of online facilities such as chat, quizzes, disucssion lists, online whiteboards etc. to RMIT students.

BW Web

Business Warehouse web reports

Bit

Short for binary digit, a bit is the smalled unit used in computing

Byte

Made up of eight bits, a byte usually represents one character in data. For example, the sentence ‘how now brown cow’ would be 17 bytes in size (spaces also count)

   C

CAUDIT

Council of Australian Directors of Information Technology

CMDB

Configuration Management Database

   D

DBA

Data Base Administrator

DR

Disaster Recovery

   E

eJournal

Online journal

EMS

Electronic Messaging Service

Equity Database

Potential RMIT students are able to apply for special consideration when submitting a program application to RMIT. Potential students are known as equity -based applicants

E-recruitment

E-recruitment software to drive staff recruitment process efficiencies.

e-Research

Refers to the use of information and communication technologies to support existing and new forms of collaborative research.

ERP

Enterprise Resources Planning

ESS

Employee Self Service

ETAG

Educational Technology Advisory Group

   F

Facebook

A social networking website which allows users to join one or more networks to connect and interact with other people.

Fat client

A computer which typically provides rich functionality independent of the central server.

FAQ

Frequently Asked Questions

FTP

File Transfer Protocol

   G

Gigabyte

Also known as GB or gig. It equals 1 billion bytes.

Graduation Database

Browser based application

GroupWise

Current RMIT email system

Gmail

In mid 2012 it will become the RMIT email system

   H

HE

Higher Education (HE) refers to undergradulate and postgraduate programs and courses funded by the federal Government.

HEUG

Higher Education User Group

      I

ICT

Information Communication Technology (ICT) is a term that covers the compu6ting and electronic communications technology. ICT refers to computer systems, networks, databases, software, hardware, security devices, telephony and so on.

iExplore (Data warehouse)

Provides staff with web access to data

iLab

A virtual laboratory. Virtual laboratories are cost-effective alternatives that allow individual students to perform experiments on their own, from wherever they want, in a safe manner.

iPad

The iPad is a tablet computer designed and developed by Apple

iPod

Initially a portable hard disk drive produced by the Apple Computer corporation, there are now types of iPods which have no moving parts. An iPod is typically used to store music files such as MP3s but can also be used for storing other files such as images or other data.

iPod touch

Portable media player, personal digital assistant and wi-fi mobile platform

iPhone

The iPhone is a line of internet and multi-media enabled smartphones.

IS

Infrastructure Services

IT

Information Technology

ITAWG

Information Technology Accessibility Working Group

ITIL

Information Technology Infrastructure Library

ITS

Information Technology Services

IT Downtimes

Displays the Scheduled IT Downtimes of the services provided to the University.

IT Service Desk

The IT Service Desk provides staff and students with assistance for all information technology queries.

ITTAG

Information Technology Technical Advisory Group

   K

Kilobyte

Also known as KB, kB, K or Kbyte. A kilobyte equals 1000 bytes. It is used to describe file sizes for things such as low resolution photos.

   L

LAN

Local Area Network

Learning Hub

RMIT University’s online learning facility

Lectopia

A multimedia system which captures and delivers lectures for students to download, stream and podcast.

LRC

Learning Resource Centre

   M

Megabyte

Also known as MB or meg. A megabyte is a thousand times bigger than a kilobyte.

Mobile device

A pocket-sized computing device, typically having a display screen with touch input and/or a miniature keyboard. Some examples are iPod touch, iPad and iPhone.

   N

NDS

Novell Directory Service

NetStorage

Provides simple, internet-based access to files stored on RMIT corporate file servers via a standard web browser.

NoBITS

Notice of break in IT service

Notifylink

Notifylink is a service that allows staff email, calendar and contacts (GroupWise) to sync and be used on mobile devices.

   O

Open Source Software

Open source describes a type of software license that makes source code available to the general public with relaxed or non-existent copyright resstrictions.

ORBIT

Browser based applications

   P

PABX

Private Automatic Branch Exchange

PCBuy

Hardware for RMIT University is purchased through our current preferred supplier agreements by means of the PCBuy program.

PeopleSoft

RMIT academic management system

Petabyte

Also referred to as PB. Equals one quadrillion bytes or 1000 terabytes of computer storage

PR

Portfolio Relationship

PS

Project Services

Q

QAS

Quality Assurance Services.

   R

RDS

Remote Dial-in Service

REAP

RMIT E-learning Advancement Program

Research Master

Browser based application

Result Processing

Browser based application

RightNow

A web-based Frequently Asked Questions (FAQs) solution.

RMIT ID

Your RMIT ID is your staff or student number

RMITnet

RMIT network

RMIT network account

NDS account

RPO

Results Processing Online (RPO) is a web based application for entering current results for both TAFE and Higher Education courses.

RTAG

Research Technology Advisory Group

   S

Sandpit

A virtual or online environment where new programs or content can be tested without affecting the original system.

SAP

Manages RMIT’s financials, human resources and property management services

Second Life

Launched in 2003 by Philip Linden, Second Life is a massively multiplayer online role playing game (MMORPG). A virtual reality community, in which users create an identity, meet people, buy land and build their own objects. Users can interact as if they were living another life.

SELS

Student EMS List Service

Service Management Methodology

An internationally recognised way of managing IT services and resources.

SFX

Browser based application

SkillPort

Browser based application

Skype

Allows users to make telephone calls over the internet and also offers features such as instant messaigng and short message service.

SLA

Service Level Agreement

Smartcard

A pocket-sized card with embedded integrated circuits which enables transactions to be carried out in a flexible, secure and standard way.

Smartphone

A mobile phone offering advanced capabilities, often with PC-like functionality.

SMS

Short message service commonly known as text messages intended for mobile phones.

SOE

Standard Operating Environment

SPAM

Unsolicited bulk electronic messages

SSL

Internet protocol security method

Streaming media

Sound (audio) and pictures (video) that are transmitted on the Internet in a streaming or continuous fashion. Files are sent compressed via the Internet and begin playing as they are being downloaded to a computer.

STS

Student Timetabling System

Student Issues Database

Browser based application

Student Portal

A web-based gateway to online information and services related to students’ programs and their learning, administration and student life.

   T

TAFE

Technical and Further Education (TAFE) refers to voactional education programs anad courses funded by the State Government.

Temore Dial-up Systems (RDS)

Browser based application

Terabyte

One trillion bytes or 1000 gigs.

Thin client

A computer, or a computer program which depends heavily on some other computer to fulfil its traditional computational roles.

TSUPG

Teaching Spaces Upgrade Group

   U

uBillIT

Web based telephony invoicing/reporting system

uniCalendar

Browser based application

   V

VoIP

Voice Over Internet Protocol

Voyager 7.2.1 client

Desktop application

Voyager 7.2.1 (WebVoyage)

Browser based application

VPN

Virtual Private Network

   W

WAN

Wide Area Network

Web Accessibility Compliance Framework

An accessibility framework for RMIT. The framework is not linked to specific W3C version numbers such as WCAG 1.0 or 2.0. The accessibility framework is designed to be forward-looking, and to develop along with W3C standards.

WebBoard

Browser based application

Webfarm

Browser based application

WebLearn

Browser based application developed by RMIT for quizzing, survey and assignment submission application.

   Y

You Tube

A video sharing website where users can upload view and share video clips.