IT service status

All applications and services are running well. There are currently no major incidents or interruptions to service.

This site contains information pertaining to all IT-related scheduled and unscheduled interruptions to services. Please visit the web pages below for information about the status of applications and services.

Unscheduled service interruptions

No.

Service affected

Outage window from

Outage window to

N/A

myRMIT portal unavailable

4:35 pm,
Wednesday,
12 June 2013

5:25 pm,
Wednesday,
12 June 2013

MI2059767

myRMIT portal unavailable

9:48 am,
Friday,
7 June 2013

10:25 am,
Friday,
7 June 2013

MI2054651

myRMIT portal unavailable

11:15am,
Thursday,
30 May 2013

3:00 pm,
Thursday,
30 May 2013

Please note: Ongoing printing issues

There are currently intermittent printing issues affecting some printers across all RMIT campuses. This is predominantly affecting large pdf, Word and PowerPoint files, where not all the pages print, or some pages are reprinted.
Information Technology Services is working to resolve the issue and is in the process of testing a work-around.

Unscheduled service interruptions for the past month can be viewed on the IT unscheduled service status archive page.

Scheduled service interruptions - as required

These are services which are scheduled to be unavailable or interrupted in the coming weeks to facilitate improvements and upgrades.

No.

Title

Start date/time

End date/time

Impact

2013/CR-8967

RMIT network upgrade

8:00 am,
Sunday,
7 July 2013

12:00 noon,
Sunday,
7 July 2013

Network outage in buildings 1, 3, 5, 7, 15, 20 and 21.

2013/CR-8990

Print service improvement

10:00 pm,
Friday,
28 June 2013

11:00 pm,
Friday,
28 June 2013

5-10 minute disruption to print service university wide.

2013/CR-8984

Network switch upgrades

6:00 am,
Friday,
28 June 2013

8:00 am,
Friday,
28 June 2013

5-15 minute network outage in:

  • Building 24 levels 1 and 2
  • Building 28 levels 4 and 5

2013/CR-8984

Network switch upgrades

6:00 am,
Thursday,
27 June 2013

8:00 am,
Thursday,
27 June 2013

5-15 minute network outage in:

  • Building 16 levels 4 and 7
  • Building 20 levels 1 and 2
  • Building 21 levels 2 and 4

2013/CR-8984

Network switch upgrades

6:00 am,
Wednesday,
26 June 2013

8:00 am,
Wednesday,
26 June 2013

5-15 minute network outage in:

  • Building 14 level 12
  • Building 15 levels 1 and 3
  • Building 16 level 4

2013/CR-8984

Network switch upgrades

6:00 am,
Tuesday,
25 June 2013

8:00 am,
Tuesday,
25 June 2013

5-15 minute network outage in Building 14 levels 9, 10 and 11.

2013/CR-8966

Network switch installation

6:00 am,
Tuesday,
25 June 2013

8:00 am,
Tuesday,
25 June 2013

Network outage in Building 80, Level 1

2013/CR-8971

Student Timetabling System (STS) Maintenance

8:00 am,
Sunday,
23 June 2013

6:00 pm,
Sunday,
23 June 2013

STS unavailable during maintenance window.

N/A

Electrical switchboard upgrade

7:00 am,
Saturday,
22 June 2013

5:00 pm,
Saturday,
22 June 2013

Network outage on levels 2, 3 and 4 of Building 4.

2013/CR-8986

Print service improvement

10:00 pm,
Friday,
21 June 2013

11:00 pm,
Friday,
21 June 2013

5-10 minute disruption to print service university wide.

2013/CR-8910

RMIT network upgrade

6:00 am,
Friday,
21 June 2013

8:00 am,
Friday,
21 June 2013

5–15 minute network outage in Building 14 levels 7, 8 & 9.

2013/CR-8910

RMIT network upgrade

6:00 am,
Thursday,
20 June 2013

8:00 am,
Thursday,
20 June 2013

5–15 minute network outage in Building 14 levels 2, 3, 4, 5 & 6.

2013/CR-8910

RMIT network upgrade

6:00 am,
Wednesday,
19 June 2013

8:00 am,
Wednesday,
19 June 2013

5–15 minute network outage in:

  • Building 13: levels 2, 3 & 4
  • Building 14: level 2

2013/CR-8910

RMIT network upgrade

6:00 am,
Tuesday,
18 June 2013

8:00 am,
Tuesday,
18 June 2013

5–15 minute network outage in:

  • Building 12: levels 11, 12, 13 & 14
  • Building 13: level 2

2013/CR-9071

Blackboard Collaborate infrastructure maintenance

9:00 am,
Sunday,
16 June 2013

2:00 pm,
Sunday,
16 June 2013

Possible disruptions to Blackboard Collaborate sessions.

N/A

myDesktop infrastructure testing

9:00 pm,
Friday,
14 June 2013

12:00 noon,
Sunday,
16 June 2013

No disruption to myDesktop expected.

2013/CR-8859

RMIT network upgrade

6:00 am,
Friday,
14 June 2013

8:00 am,
Friday,
14 June 2013

5-15 minute network outage in Building 12 levels 5, 7, 8, 9 & 10.

2013/CR-8859

RMIT network upgrade

6:00 am,
Thursday,
13 June 2013

8:00 am,
Thursday,
13 June 2013

5-15 minute network outage in Building 12 levels 2, 3 & 4.

2013/CR-8859

RMIT network upgrade

6:00 am,
Wednesday,
12 June 2013

8:00 am,
Wednesday,
12 June 2013

5-15 minute network outage in:

  • Building 10 levels 10, 11, 12 & 13
  • Building 11 level 2
  • Building 12 level 2

2013/CR-8859

RMIT network upgrade

6:00 am,
Tuesday,
11 June 2013

8:00 am,
Tuesday,
11 June 2013

5-15 minute network outage in Building 10 level 10.

Note: Scheduled service interruptions for the past month can be viewed on the IT scheduled service status archive page.

Scheduled service interruptions – routine

Some applications and services require routine maintenance.

Notifications are not generated for these routine activities.

Application or service

Reason

When

Learning Hub

Regular maintenance window

7.00 am to 8.00 am Thursdays and Sundays following pay days

ITS Infrastructure Services

Regular maintenance window

Sundays following pay days

Employee Self Service (ESS)

Regular maintenance window

8.30 am to 12.30 pm Saturdays following pay days

SAP Business Warehouse (BW)

Regular maintenance window

8.30 am to 12.30 pm Saturdays following pay days

SAP print servers

Regular maintenance window

8.30 am to 12.30 pm Saturdays following pay days